It is a shame that shonky operators drag the image down and that even a good regulatory system cannot always protect people. This company, Eve Harbour Cruises, has not yet been shut down and are taking bookings & deposits when their boat cannot run.
http://www.abc.net.au/news/2013-01-04/investigation-into-cruise-company-that-left-revellers-high-and-/4452396
Sydney Cruise Boat Alert
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