I can't understand the need to save a few dollars on a cruise and throw caution to the wind. A cruise is a big expense. It is something you have little control over once you've paid your money. Thge cruise lines will do absolutely nothing for you unless they are contractually obligated; they write the contracts. It makes sense to me to find a travel agent who will try to protect you and perhaps bail you out of a tight spot while you are away. This means asking some questions, getting some references, and paying the extra $100.

affordabletours.com is fine for me have used them for big

discounts on tours like globus BUT

they are a big clearinghouse

though might call contact your tour cruise operator directly

for best service that is their job.

insuremytrip.com independently always cheap wise

if you paid with CC you can dispute your charge

get your money back at anytime if things go bad.

So no worries...

I bought several land tours through Affordable Tours - never had a problem. Any time called with questions, or e-mailed, all was done on time.

As for a cruise, sent a quote request, and don't remember, either delayed reply or my specific question was not answered, left and never looked back for cruises.

Now I checked a possible land tour to get a discount with them, sent a request, got an answer right away. Maybe their bus tour department is better? Who knows!

Why not just cancel and rebook with someone else? I'm not sure what country you are posting from and what the terms are there, but here in the US if you are not within final payment you can cancel with no penalty.
If that is not possible, you should be able to have the booking transferred to another agent or the the cruisline itself.

I have booked two tours with Affordable Tours and was very pleased with the service. The agent assigned to me prompty responded to my requests for information.

I have had no problems using affordabletours I have used them on 3 tours to france, New Zealand and one North eastern tour. I have never ran into any issue reaching my travel agent. I call and I email any question or concern I have and I always receive a timely response. This is the only place I use for travel. I have tried the others orbiz and people like that and I found the service alot better with affordabletours. And the price is the same or less than the other guys. I hope you have a better experience because if it starts bad it will mess up the entire trip that is why I always use affordabletours because I know its done right.

I suggest you try to phone Affordable Tours instead of emailing.

I booked a cruise with Affordable Tours. As a travel agent myself, I can say that their agents like to cut corners. The whole booking process was a nightmare as well as trying to redeem the promotion they offered me. I was promised a free promotion of 3 days 2 night free hotel stay, which I never got.

I emailed and called the agent for 8 months before they sent it to me... when I filled out the paperwork for the certificate the thrid party charged my credit card and never sent me my booking confirmation. I tried working with both the third party and Affordable Tours to get this resolved, as I ended up missing my vacation to Vegas I had planned on those 2 free hotel night stays.

When I finally spoke with a manager at Affordable Tours (After calling for a week straight and leaving her voicemails with no calls back), she told me "it's not their fault, they only promised me the certificate not for the other company to redeem it" SHADY!

Then, she proceeded to tell me how it is my own fault for missing my vacation because there are plenty of hotels in Vegas I could have booked myself... Not taking into consideration that I may not be able to afford the hotels on my own dollar, since they had promised me 2 free nights She was out of line and basically scolded me for missing my own vacation. She somehow diverted blame for the failed promation from their poor business decisions back to ME!?! I felt offended and ripped off after getting off the phone with her.

The last poster registered just to reply to an old post? And she says, she's a travel agent, she bought something from a competitor?

I smell a troll

Don't Go Near affordabletours.com
On January 29, 2013, After entering my credit card info to book the tour, I got this message.
"“Your booking details have been forwarded to our staff for review to ensure the highest levels of quality control. Shortly you will receive a complete recap of your booking details and any necessary follow-up.”
Never heard from them. After 16 days I sent off a heated letter. They responded that I do not have a booking along with some other proof of their ignorance. BBBHouston was put on the case by my complaint, and was closed without a resolution on April 23, 2013. They have 18 complaints vs 3 for Pavlus Travel. Wish I had know this in January. affordabletours.com has screwed me greatly. So Sad.