1.5 hrs wait for undercooked pig, response from Michel Roux 'leave my restaurant!!'

Posted by Louise from London on 11/6/06

This was our 3rd visit to Le Gavroche, the last one a year ago was fantastic, but things have gone downhill. We had a table booked for 9.30, our main course was served at 11.05pm! At about 10.55pm a waiter looking worried ruched over and stated they had a problem but it wouldn't be much longer. Clearly they had messed up our order and were rushing, the roast pig came out at 11.05pm. It was ceremoniously carved, unfortunately it was pink and clearly undercooked. We politely asked them to take it back. A few minutes later an irate waiter came over and told us it was cooked ok the blood was just from where they had cut the bone!! The meal was re brought out minutes later and had been pan fried, delicious, not! Next thing a furious Michel Roux came out, you would think to apologise, but no to tell us not to come back to his restaurant again and then proceeded to remove our meal. Obviously we would never return even if every meal had been free in the future. The head waiter came and apologised as we left and concurred that Michel Roux had been out of order and we were right about the meal. Just a minor point the starters were mixed quality, my husband's was good but nothing special, my scallops were bland and supposed to be flavoured with ginger, I failed to detect any ginger. Would I recommedn this restaurant, well only if you want a Basil Fawlty experience and watch a supposed professional not admit any fault when clearly there was plenty.