Perched over Water Tower Place, Michigan Avenue's best-known shopping mall, the Ritz-Carlton specializes in showering guests with attention. Amenities aren't for wont: rooms are spacious, with walk-in closets and separate dressing areas, plus little luxuries like Anichini bed throws. The two-story, flower-filled greenhouse lobby serves afternoon tea, and the Café's chef, Mark Payne, has earned a top-notch reputation.
Posted by Lionel22 from San Francisco, California on 3/25/07
although the lobby is still magnificent and the location unbeatable, the changes that are obvious after the merger with marriott are not positive. staff is still ok but not like before. one can feel the faded glory of the past but it is no longer the RITZ
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