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Allerton Crowne Plaza Review

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Allerton Crowne Plaza

$$$, Near North

User Rating: *** 3.5

Fodor's Review:

Named a national historic landmark in 1998, this limestone building was a residential "club hotel" for men when it opened in 1924. A welcome 1999 renovation restored the limestone facade and overhauled the interior. The small rooms each have a unique layout, with classic wood furnishings, dramatic floral bedspreads, and marble baths. The bar adjoining the second-floor restaurant Taps on Two -- Parisian in setting with its tiny tables and piped-in jazz music -- will make you want to linger over cappuccino on blustery days.

Member Reviews & Ratings:

Satisfied

Posted by amdc from Anchorage, Alaska on 12/31/06

We wanted a decently priced hotel room (is there such a thing in Chicago?). We chose to stay here because of the location and price but were a little nervous about the reviews. The hotel is quaint, we enjoyed the historic feel, better than the new more modern, "plastic" hotels. Our room was small but cozy, the staff were pleasant, and we couldn't have asked for a better location. We saw several other unhappy customers when we were there, from the check in reservation desk, another person in front of us in line complained about a staff person smoking in her nonsmoking hallway, and yet another person complained about his meal bill while we were in the elevator. The unhappy people were vocal and shared their displeasure with everyone around them. We were fortunate, all went well for us and Yes, we would return!
ROOM: 4.0
ATMOSPHERE: 4.0
SERVICE: 5.0
VALUE: 4.0
RATING: 4.2

My Very Favorite

Posted by Sean from Kettering (Dayton), OH on 8/25/06

I stay here frequently. I am always provided a room upgrade. The rooms, the views, the service are always wonderful and the loctaion can not be beat. I agree that the elevators are small and the process of changing on the 3rd floor is unusual. But those are small inconveniences considering everything this hotel offers.
ROOM: 5.0
ATMOSPHERE: 5.0
SERVICE: 5.0
VALUE: 4.0
RATING: 4.8

Fell Short of Expectations

Posted by Jennifer from Columbus, Ohio on 8/15/06

Our stay at the Allerton was disappointing. The room was not even close to being ready on time and the staff was completely unapologetic. The lobby is basically on the 2nd floor and there are only two elevators that will take you there, so basically you stand down with the valets and wait (and wait and wait) during busy times, just to make it up to the lobby. Then, to get up to your room, you have to change elevators and wait, wait, wait again. The rooms were very small (almost claustrophobic) and our room had a view of a construction project and a roof (suffice to say, we kept the shades down during our stay). When we requested more towels from the front desk (twice), they informed us that someone would come by soon, but that person never came. We asked the maid in the hallway and she said that we had to get extra towels from the front desk (!). I needed to use a computer to check into my airline and to print a boarding pass - this was the first hotel I have ever stayed in that charged you per minute to use their 1988 IBM computer and then charged a ridiculous rate per print out. Cheap, cheap, cheap! I will never return to this hotel - there are too many great hotels in Chicago!
ROOM: 1.0
ATMOSPHERE: 2.0
SERVICE: 1.0
VALUE: 2.0
RATING: 1.4

 

INFO

  • Address: 701 N. Michigan Ave., Near North, Chicago, IL, 60611
  • Phone: 312/440-1500
  • Fax: 312/440-1819
  • Web site
  • Hotel Details: 383 rooms, 60 suites
  • In-room: safe, refrigerator, Internet.
  • In-hotel: restaurant, room service, bar, gym, laundry facilities, laundry service, parking (paid), no-smoking rooms. minibar.
  • Credit Cards: AE, D, DC, MC, V

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