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Shutters on the Beach Review
Read our Los Angeles hotel reviews. Or post your own.
Shutters on the Beach 
- Address: 1 Pico Blvd., Santa Monica, CA, 90405 | Map It
- Phone: 310/458-0030; 800/334-9000
- Fax: 310/458-4589
- www.shuttersonthebeach.com
- Price range: $$$$
- Location: Santa Monica
Fodor's Review:
Set right on the sand, this gray-shingle inn has become synonymous with in-town escapism. Guest rooms have those namesake shutter doors, pillow-top mattresses, and white built-in cabinets filled with art books and curios. Bathrooms are luxe, each with a whirlpool tub, a raft of bath goodies, and a three-nozzle, glass-walled shower. While the hotel's service gets mixed reviews from some readers, the beachfront location and showhouse decor make this one of SoCal's most popular luxury hotels.
- Hotel Details: 186 rooms, 12 suites
- In-room: safe, refrigerator, DVD, Internet, Wi-Fi.
- In-hotel: 2 restaurants, room service, bar, pool, gym, spa, laundry service, beachfront, public Wi-Fi, bicycles, parking (paid), no-smoking rooms.
- Credit Cards: AE, D, DC, MC, V
Member Reviews & Ratings:
Shattered on the Beach
Posted by gregkiez from Istanbul, Turkey on 8/27/07
Shutters may be hanging on to its reputation as an "in town" retreat, but we were very disappointed by chronic noise and other disruptions during our stays on several week-ends in July and August of 2007. Expensively appointed rooms and cloyingly stocked bathrooms are of no comfort at 2:30 a.m. when the hotel bar empties -- and the racket of boisterous revelers comes through the flimsy walls and single paned windows of one's very expensive hotel suite.
Worse, your sleeplessness will leave you in no mood for the rumbling of the early morning delivery trucks the next morning.
AWFUL!
My advice: party at Shutters, but save your money for a good night's sleep at a proper hotel elsewhere.
Pricey but imperfect
Posted by Lionel22 from San Francisco, California on 3/15/07
We celebrated a birthday there and the cake and flowers were excellent, food is great. However, the check-in and front desk personnel is rude (Dora), arrogant and incompetent. I complained to the GM about employees hanging up when one makes reservations at the Pico restaurant, and front desk personnel being quite inconsiderate towards guests. After spending $780 for a room on a daily basis, one would expect experienced front desk clerks who are polite. Food and location are excellent but if one has to encounter rudeness and arrogance from members of the staff, then this is not worth it. Will try a different hotel next time. One would expect one gets what one pays for, but not at this hotel!
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