The Bristol

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  The Bristol Review

  We recently stayed at The Bristol for a high school reunion being held in their ball room. Not only was it my reunion, but also the first night away from our precious newborn son, we were looking forward to a night away and sleeping in for the first time in four months! Both the ball room and our hotel room were nice enough, but the customer service was appalling. As it was our 20th reunion and we were seeing friends we had not seen in years we were told about the hotels "no party policy", but told we would be able to socialize as late as we like in the hotel lobby as it was two floors below the nearest hotel room. And just to clarify "socialize", I was giggling with old girlfriends while sitting on a couch in the lobby, not yelling, screaming and running up and down the halls. After following these guidelines, and catching up with friends in the lobby as requested, I returned to my hotel room (where my husband was sound asleep) to a party being broken up by security across the hall. I entered my room only to receive a knock on the door moments later by a security guard saying we were being evicted. When I asked why, she said she had received complaints about a party in our room. When I invited her in to see that my husband was sleeping and had been for hours and that I was just returning from the lobby, she said it didn't matter and left. Within an hour two police were knocking on our door to evict us!!! When we asked for an explanation we were told they could evict whomever they chose for any reason and they did not need to give an explanation. Really?!?!?!
  
  We chose to wait a day to contact administration to cool off a bit, as we were understandably upset. The way the situation was handled by the management was equally, if not more appalling. We were hung up upon by management on our first call, the administrative assistant at the main office refused to give us the email of the president, as the one online was no longer valid, and when we finally received a response by those in upper management, we were threatened not to post a review in travel blogs. So....I am taking a risk by writing this review, but advise potential guests to stay at their own risk.....you, too may receive a knock on your door to be evicted for no reason.

  by happytraveler51573, 8/2/11
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  The Bristol Review

  I would never stay at this hotel again!!
  
  The rooms all over look the San Diego Jail and the Greyhound Bus Station!!
  
  The Service is the worst that I have ever experienced.

  by Scott_Butler, 8/1/11

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