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W New York Review
Read our New York City hotel reviews. Or post your own.
W New York
$$$, Midtown East
User Rating: ** 1.6
Fodor's Review:
Window boxes filled with grass, bowls heaped with green apples, flowing curtains, and vast floor-to-ceiling windows that pour sunlight into the airy lobby all conjure up a calming outdoor vibe here. Quite a trick considering a hopping bar and a sunken sitting area flank the reception area. Although tiny, rooms are rich in natural materials, and soothe with elements such as feather beds and slate-floor baths instead of the ubiquitous polished marble. Downstairs, Heartbeat Restaurant serves heart-healthy foods; the attached Whiskey Blue draws a young, hip, and moneyed crowd; the recently renovated Bliss Spa flagship draws legions of beauty devotees.
Member Reviews & Ratings:
4 Star Whatever
Posted by Beautykat from Los Angeles on 11/20/07
When the Marriott across the street looks more appealing, you have to wonder who is giving the W properties the 4 Star rating. I checked in to a smoky smoking floor which I did not request. The room was about 100 square feet and the entire floor reeked. Besides the stench and the size, the paint was peeling from the ceiling, wallpaper falling off the walls and cigarette burns in the carpet. We were given a bigger room on a non-smoking floor, which was kind of the manager, however, there is no turn down service, something typical of 4 star hotels and a hot water issue. The incredibly loud ice machine in the hallway did not work and the room service trays sat in the hallway all day long. For a city with a roach problem, I couldn't believe they would allow food stuff to sit that long. But then again, the wallpaper and carpets outside the rooms resembled the interiors. I polled several guests over the two days I stayed here and all of them called the hotel "run down", "tatty", "overpriced" and "definitely not 4 Star". I will say the W Union Square is fabulous, but this is like staying at a Comfort Inn on the outskirts of Detroit.RATING: 1.8
W is for Worst of the New York W's
Posted by sophiev from CT on 7/18/07
I agree with all the above reviews. I have stayed at the Tuscany, Court & Union Square W's. Love them all. We had an incident happen at the Court and were offered a great rate on a suite in the W New York as a consolation. It was not worth the switch! No one cleaned the room, there were mouse droppings in the corner, dirty bathroom. Tried switching rooms and they did not accomodate. Would NOT recommend! Stay at the Court or Tuscany!RATING: 2.0
W . . . orst Hotel New York
Posted by A from LA on 10/18/06
Extremely small rooms, outrageous price, tiny bathrooms, bad smells and unkept. Definitely not what one expects from this brand. Could not suggest this to anyone, friend or foe!RATING: 1.2
W-on't be staying there again.
Posted by T from Los Angeles on 2/17/06
I've stayed in numerous W's including others in NY. I've chosen W's for business as I've found that they typically can be counted on for a high level of quality and comfort in a hip and eclectic setting. The W New York fell well short of my expectations. The hotel has a great looking lobby, bar, restaurant, and spa. However, the most important part of the stay - the rooms - are just plain bad. The first thing I was struck by upon entering the room was the carpeting. It was filthy and torn in numerous, giant 3 - 4" swathes running all the way accross the room. And talk about small - sure you'd expect rooms in NY to be a little smaller than, say Dallas, but the closet wasn't even big enough for the hangers to go in sideways - they had to go in diagonally to shut the door. I could not believe they would put a Starwood preferred member into a room like this. I called the "whatever. Whenever." line immediately to complain and was informed they were oversold and busy checking everyone in and that they would call me back shortly. The call never came. I would highly recommend staying elsewhere when in New York.RATING: 1.8
Not worthy of the W name!
Posted by Nicola from Pennsylvania on 12/25/05
Most of the W hotels (New Orleans, Court, Tuscany, Silicon Valley) I've stayed at are just wonderful, with fabulous staff, stylish interiors and great Bliss Spa products in the bathrooms. The W New York is, on the other hand, ghastly. I've stayed there twice, and have checked out early both times. I stood in line for 15 minutes to be checked in by surly staff, was allocated a tiny grubby smoking room (despite booking a non-smoking one) which smelt terrible, and was consitently late for meetings because staff wouldn't help me find cabs. Room service took over an hour to arrive. Avoid this dreadful hotel, and stay instead at the W Court or Tuscany, both of which are great!RATING: 1.0
INFO
- Address: 541 Lexington Ave., between E. 49th and E. 50th Sts., Midtown East, New York, NY, 10022
- Phone: 212/755-1200; 877/946-8357
- Fax: 212/319-8344
- Web site
- Hotel Details: 629 rooms, 62 suites
- In-room: safe, Internet.
- In-hotel: restaurant, room service, bar, gym, laundry facilities, spa, laundry service, no-smoking rooms.
- Credit Cards: AE, D, DC, MC, V
- Subway: 6 to 51st St./Lexington Ave.; E, V to Lexington-3rd Aves./53rd St.
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44 responses; most recent on 09/05/2008, 11:36 pm - New York City Logistics with Mom
17 responses; most recent on 09/04/2008, 11:36 pm
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